IBPS, SBI, RBI and Other Bank's Clerk, PO and SSC CGL, CHSL Examination and Sample Question - Answers of Reasoning, Quantitative, Computer Awareness, English, General Knowledge, Clerical and Marketing Aptitude Paper.

State Bank Of India (SBI) Clerk Exam On 27.05.2012 Second Half : Computer Knowledge/ Marketing Aptitude Solved Questions Paper and Answers Paper

1. Marketing has taken a prominent position during the last decade due to
1) increased competition
2) better literacy rite
3) foreign compulsions
4) goverment instructions
5) Reserve Bank of India Policy guidelines

2. Marketing is definitely recntired den
1) demand exceeds supply
2) supply exceeds demand
3) suPtily equals iambi
4) staff is in toast
5) there is monopely

3. The traditional marketing style involves
1) door-todootesdnpaigni
2) sending mails
3) teleatkenna
4) SMS canipaigns
5) virtual whiting

4. Telernarternifistivaigns are resorted to
1) avoid face.to-face interactions
2) avoid 'buyer resistance
3) reach a larger clientele
4) increase cold calls
5) reduce profit

5. The most essential quality of a good salesperson is
1) questioning skills
2) good appearance
3) production skills
4) good communication skills
5) curiosity

6. Dist marketing means
1) seminars and conferences
2) face-to-face selling
3) banners
4) cold calls
5) sales presentations

7. Selling process includes
1) publicity
2) lead generation
3) data collection
4) product designing
5) product redesigning

8. Vildb marketing involves
1) selling websites
2) door to door canvassing
3) mail chatting
4) browsing the yellow pages
5) web advertisements

9. Marketing strategies mean
1) ideas for new employment
2) techniques for mergers
3) methods to improve marketing activities
4) more hits per ATM
5) networking

10. The first step in marketing is
1) production work
2) planning work
3) receiving feedback
4) telephone calls
5) sending mails

11. Good competition helps in
1) better technology
2) more market share
3) rise in profits
4) bigger branch network
5) Improved customer service

12. 'Push' marketing style requires
1) collective effort
2) good pushing strength
3) lengthy talks
4) ability to identify the leads
5) aggressive marketing

13. Communication skills in the case of a DSA means
1) giving lengthy speeches
2) sending good SMS messages
3) being talkative
4) ability to convince the customer with the right choice of words
5) being multi-linguist

14. Effective selling skills depend on
1) good dress sense
2) territory allocation
3) sales call planning
4) good eye-contact
5) past performance

15. 'Buyer Resistance' means
1) buyer's dislike for the product
2) fight between buyer and the seller
3) buyer's hesitation in buying the product
4) exchange of products
5) buyer retracting the sale

16. Buyer Resistance can be overcome by
1) good friendship between buyer and seller
2) good after sales service
3) good arguments
4) good technology
5) persuasive communication

17. 'Benchmark' means
1) sales performance measurement
2) marks given to sales persons appraisal
4) standard values for comparison
5) automation

18. Innovation in marketing means
1) new technology
2) globalisation
3) intense competition
4) new business models
5) internal marketing

19. Marketing opportunities mean
1) scope for marketing
2) proper and effective training
3) market planning
4) availability of sales outlets
5) market data

2O. The USP of a Current Account is
1) no restrictions on transactions
2) low TDS
3) high minimum balance
4) high interest payabIe
5) no need for ICYC norms fulfillment

21. The advantage of a LAN is
1) sharing peripherals
2) backing up your aata
3) saving all your data
4) accessing the Web
5) automatic printing of data

22. Of the 5 words listed below, find odd man out?
1) Applications
2) Periphertils
3) Programs
4) Software
5) Operating System

23. What type of device is a computer printer?
1) Input
2) Input/Output
3) Software
4) Storage
5) Output

24. What is the biggest number you can get with 8 bits?
1) 256
2) 128
3) 1000
4) 255
5) 1 rik 24

25. What type of device is a digital camera?
1) Input
2) Output
3) Software
4) Storage
5) Input/Output

26. What is a mailing IWO
1) Collection ofe-mail address
2) Collection of files
3) Collection of folders
4) Collection of dates
5) Collection of events

27. A hardware connected to a tower is called
1) CPU
2) sofhvare
3) peripheral
4) storage
5) None of these

28. The example of standard file format is
1) JPEG (.jpg)
2) Bitmap (.bmp)
3) Word (.doc)
4) Text (.txt)
5) Excel (.xls)

29. Which of the following devices is used in the first generation computer?
1) Integrated circuit
2) Processor
3) Microproceisor
4) Vacuum tube
5) None of these

30. Which part of the hardware is used to compensate the difference between the
speed of CPU and peripheral?
1) Scanner
2) Printer
3) Videocard
4) Motherboard
5) Interface

31. Which of the following is specifically designed as special purpose computer.
1) Mainframe computer
2) Special purpose computer
3) Portable computer
4) Super computer
5) None of these

32. In Which of the following can be considered as portable computer?
1) Mini computer
2) Mainframe computer
3) Desktop
4) Worbtation
5) Pfirt

33. Which of the following manages computer resources?
1) ALU
2) BUS
3) Control unit
4) I/0 unit
5) Secondary memory

34. Which of the following is correct about RAM ?
1) When PC trun Off, it retain the data
2) It is a type of read and wrote memory
3) It has start-up instructions
4) It is a peripheral
5) It means Read Access Memory

35. What is the full form of MB?
1) Micro Bytes
2) Mega Bytes
3) Mini Bytes
4) Milli Bytes
5) Midi Bytes

l96. Find the fastest memory?
1) Hard disk
2) DVD ROMs
3) Cache memory
4) Static RAM
5) None of these

37. Which of the following is optional memory to run the computer system?
1) RAM
2) ROM
3) Cache
4) Secondary Memory
5) RAM and ROM

38. Translator programme used in Assembly Language is called
1) compiler
2) interpretor
3) translation
4) translator
5) assembler

39. Name of the part of the CPU which helps coordinate the activities of other components of the computer,
1) Mother board
2) coordination board
3) control unit
4) Arithmaric Logic Unit
5) mentry

40. Which of the following is a high speed memory to make adjustment with speed gap between processor and main memory
1) Cache
2) PROM
3) EPROM
4) SRAM
5) None of these



Answers :
1. (1) 2. (2) 3. (1) 4. (3) 5. (4) 6. (2) 7. (2) 8. (5) 9. (3) 10. (2)
11. (5) 12. (1) 13. (4) 14. (3) 15. (3) 16. (5) 17. (4) 18. (1) 19. (1) 20. (1)
21. (1) 22. (2) 23. (5) 24. (1) 25. (5) 26. (1) 27. (3) 28. (4) 29. (4) 30. (5)
31. (4) 32. (5) 33. (3) 34. (2) 35. (2) 36. (3) 37. (3) 38. (5) 39. (3) 40. (1)
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