IBPS, SBI, RBI and Other Bank's Clerk, PO and SSC CGL, CHSL Examination and Sample Question - Answers of Reasoning, Quantitative, Computer Awareness, English, General Knowledge, Clerical and Marketing Aptitude Paper.

State Bank Of India (SBI) Clerk Exam On 03.06.2012 1st sitting : Computer Knowledge/ Marketing Aptitude Solved Questions Paper and Answers Paper

1. Marketing is the function of ______
(1) Only Sates persons
(4) Top Bosses
(2) Only counter staff (3) Only qualified persons
(5) A collective function of all staff

2. The performance of a sales person depends on _____
(1) Ability and williwness of the sales person (2) Incentives paid
(3) Size of the sales team (4) Team leader's attitude
(5) His aggressive nature

3. Good marketing strategy envisages good and proper ______
(1) Product distribution (2) Networking of branches (3) High Pricing
(4) Placement of counter staff (5) Relationship management

4. Service Marketing is resorted to in __________
(1) All MNCs (2) All production houses
(3) Industrial units (4) Insurance companies and banks
(5) Fish markets

5. Customisation results in  _________
(1) Customer exit (2) Customer retention (3) Customer complaints
(4) Better Balance Sheet figures (5) Better technology

6. Current Accounts are basically meant for _______
(1) Investment purpose (2) Savings purpose (3) Identity purpose
(4) To earn Foreign Exchange (5) Day-to-day needs of one's business

7. The sole aim of marketing is to  ______
(1) Improve the Balance Sheet figures (2) Increase recruitment
(3) Increase profits (4) Increase production
(5) Increase branch network

8. Aggressive Marketing is necessitated due to _________
(1) Globalisation (2) Increased competition (3) Increased production
(4) Increased job opportunities (5) increased staff

9. Value added services means __________
(1) Substituted products (2) Highly valuable products
(3) Old products (4) Extra services in addition to existing ones
(5) At par services

10. Savings Accounts can be opened by ___________
(1) All individuals fulfilling KYC norms
(3) All individuals above the age of 18.
(5) All students below the age of 18.

11. The best promotional tool in any marketing is _________
(1) Pamphlets (2) Newsletters
(4) Regional Advertisements (5) Viral marketing
(3) Word of mouth publicity
(2) All tax payers only
(4) All businessmen only

12. Market Information means __________
(1) Knowledge level of DSAs (2) Information about marketing staff
(3) Information regarding Share market (4) Knowledge of related markets
(5) Latest knowledge about technology progress

13. Efficient marketing style requires_________
(1) Proper planning (2) Good debating skills (3) Arrogant staff
(4) Knowledge of many languages (5) Ignorant customers

14. The target group for SME loans is  _____
(1) All SSIs (2) All College Professors (3) All students
(4) All Nurses (5) All salaried persons

15. Market segmentation means grouping ___________
(1) The sales teams
(2) The customers as per their needs and tastes
(3) Selling arrangements
(5) The back-office staff
(4) The counter staff

16. Target group means ______
(1) All employers
(2) All safes persons
(3) Intended buyers
(4) All industries
(5) Call Centre persons

17. SME means _______
(1) Selling and Marketing Employees
(2) Sales and Mergers of Entities
(3) Small and Micro Entities
(4) Small and Medium Enterprises
(5) Sales Performance Measurement Program

18. A short term loan is repayable within _____
(1) 20 years
(2) 3 years
(3) As per the borrowers' wish
(4) As per the guarantor's wish
(5) There is no need to repay short term loans

19. "USP" in marketing language means ___________
(1) Uniform Selling Practices (2) Unique Sales Person (3) Unique Selling Proposition
(4) Unique Savings Plans (5) Useful Sales Persons

20. An IPO Loan is meant for ________
(1) Meeting personal needs (2) For higher education
(3) Medical treatment (4) For starting a new industry
(5) For purchase of shares

21. Devices that enter information and let you communicate with the computer are called ________
(1) Software (2) Output devices (3) Hardware
(4) Input devices (5) Input / Output devices

22. An electronic device, operating under the control of information, that can accept data, process the data, produce output and store the results for future use
(1) Input (2) Computer (3) Software (4) Hardware (5) None of these

23. What is the function of the Central Processing Unit of a Computer ?
(1) Creates invoices (2) Performs calculations and processing
(3) Deletes Data (4) Corrupts the data (5) None of these

24. All the characters that a device can use is called its ?
(1) Skill Set (2) Character Alphabet (3) Characters Codes
(4) Keyboard Characters (5) Character Set

25. If your computer keeps rebooting itself, then it is likely that ______
(1) It has a virus (2) It does not have enough memory
(3) There is no printer (4) There has been a power surge
(5) It needs a CD-ROM

26. What does RAM stand for ?
(1) Read Access Memory (2) Read Anywhere Memory (3) Random Atrithing Memory
(4) Random Access Module (5) Random Access Memory

27. What type of device is a 31/2 inch floppy drive ?
(1) Input (2) Output (3) Software (4) Storage 5) None of these

28. What utility do you use to transfer files and exchange messages ?
(1) Web browsers (2) WWW (3) Email
(4) Hypertext (5) search engines

29. Which unit controls the movement of signals between CPU and I/O?
(1) ALQ (2) Control Unit (3) Memory Unit
(4) Secondary Storage (5) None of these

30. The three main parts of the processor are _______
(1) ALU, Control Unit and Registers (2) ALU, Control Unit and RAM
(3) Cache, Control Unit and Registers (4) Control Unit, Registers and RAM
(5) RAM, ROM and CD-ROM

31. Which of the following memory chip is faster ?
(1) There is no certainty (2) DRAM (3) SRAM
(4) DRAM is faster for larger chips (5) None of these

32. Which of the following does not relate to Input Unit ?
(1) It accepts data from the outside world.
(2) It converts data into binary code that is understandable by the computer
(3) It converts binary data into the human readable form that is understandable to the users.
(4) It sends data in binary form to the computer for further processing
(5) None of these

33. Which of the following terms is just the collection of networks that can be joined together ?
(1) virtual private network (2) LAN (3) intranet
(4) extranet (5) Internet

34. Tangible, physical computer equipment that can be seen and touched is called ____
(1) hardware (2) software (3) storage (4) input/output (5) None of these

35. Which of the following is the second largest measurement of RAM?
(1) Terabyte (2) Megabyte (3) Byte (4) Gigabyte (5) MegaHertz

36. What resides on the motherboard and connects the CPU to other components on the motherboard ?
(1) Input Unit (2) System Bus (3) ALU
(4) Primary Memory (5) None of these

37. By firmware we understand
(1) physical equipment used in a computer system
(2) a set of instructions that causes a computer to perform one or more tasks.
(3) the people involved in the computing process.
(4) a set of programs that is pre-installed into the read only memory of a computer during the time of manufacturing.
(5) None of these

38. Supercomputers ___________
(1) are smaller in size and processing capability than mainframe computers
(2) are common in majority of households
(3) contain thousands of microprocessors
(4) are rarely used by researchers due to their lack of computing capacity
(5) are of the same size as laptops

39. The cost of a given amount of computing power has ______ dramatically with the progress of computer technology.
(1) stayed the same (2) changed proportionally with the economy
(3) increased (4) fluctuated
(5) decreased

40. The basic computer processing cycle consists of __________
(1) input, processing, and output (2) systems and application
(3) data, information, and applications (4) hardware, software, and storage
(5) None of these





Answers :
1. (5) 2. (1) 3. (5) 4. (4) 5. (4) 6. (2) 7. (3) 8. (2) 9. (4) 10. (3)
11. (3) 12. (3) 13. (2) 14. (1) 15. (2) 16. (3) 17. (4) 18. (2) 19. (3) 20. (4)
21. (5) 22. (4) 23. (2) 24. (4) 25. (5) 26. (5) 27. (4) 28. (3) 29. (4) 30. (1)
31. (4) 32. (5) 33. (3) 34. (1) 35. (2) 36. (3) 37. (3) 38. (3) 39. (2) 40. (1)
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